LEGAL REFERENCE

Privacy Policy — c21y mein aapka account surakshit hai

Jab aap c21y par account kholtey ho, hum aapki personal information ko strictness se handle karte hain. Yeh page batata hai keh ham kaunse data collect karte hain...

Account SecurityData ProtectionPayment PrivacyUser Control
c21y Privacy Policy — c21y mein aapka account surakshit hai

Hamara privacy approach Pakistan ke qanoon ke mutabiq

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY SAWALAT KA JAWAB

Aapki privacy concerns ko hum seriously lehtey hain

Team online

Support Portal

Aapka account dashboard mein 'Help' section hai jahan privacy related requests submit kar sakte ho. Hum 7 days mein respond karte hain.

Email Support

Privacy policy ke barey mein detailed questions ke liye [email protected] par email karo. Hamara team urdu mein jawab dega.

Account Settings

Apne profile mein jao aur 'Privacy Preferences' check karo. Wahan aap control kar sakte ho kaunse notifications aur updates chahiye.

SECURITY KE STANDARDS

Ham kaise aapka data protect karte hain

Encryption in Transit

Tamaam data jo aapka browser se server tak jaata hai SSL/TLS encryption se protected hai. Koi bhi middleman aapki personal...

Secure Storage

Aapka payment details aur identity documents encrypted databases mein stored hote hain. Access sirf authorized staff ko milti hai verification...

Account Verification

Hamara KYC process confirm karta hai keh aap woh person ho jo claim kar rahe ho. Yeh fraud prevent karta...

Payment Provider Links

JazzCash, Easypaisa, SadaPay aur Raast transactions direct payment gateways ke zariye process hote hain. Unke encryption standards hamse alag hain.

Session Management

Aapka account inactive rehne par automatically logout ho jata hai. Yeh unauthorized access prevent karta hai agar aap apna device...

Audit Trails

Hamari systems log karte hain kaunse changes aapke account mein hue. Agar koi suspicious activity ho, hum usko detect aur...

HAMARA PRIVACY STANCE

Kya hum aapka data sell karte hain ya third parties ko dete hain

01

Hum Data Sell Nahi Karte

Aapki personal information hamari asset nahi hai. Hum usko sirf account operations aur legal compliance ke liye use karte hain.

02

Third Party Sharing Strict Hai

Payment processors aur compliance teams ko hum minimum data dete hain jo zaroori ho. Marketing agencies ya advertisers ko nahi.

03

Cookies aur Tracking

Hamara lobby aur dashboard functional cookies use karte hain taakeh aapka session smooth rahe. Tracking pixels ya third-party ads nahi hain.

04

User Control Guaranteed

Aap apna data access kar sakte ho, usse update kar sakte ho, ya delete request kar sakte ho. Account settings mein yeh tools available hain.

05

Withdrawal aur Payment Privacy

Jab aap JazzCash, Easypaisa, SadaPay ya Raast se paise nikaltey ho, sirf transaction details transfer hoti hain. Aapka gaming history pay nahi jati.

06

Policy Updates Notification

Agar ham privacy policy mein badi changes karen, hum email ke zariye notify karte hain. 30 days ka notice hota hai.

07

Supported Regions Only

Ham sirf un Pakistan areas mein data store karte hain jahan local qanoon ijazat deta hai. Illegal regions mein access block hai.

Kya aap dekh sakte ho apna account privacy settings mein

Login History

Account dashboard mein aapko complete list milti hai kaunsi devices se aapka account access hua, kab, aur kaunsa IP address se. Suspicious login block kar sakte ho.

Personal Data Summary

Settings section mein download kar sakte ho aapka complete account data — deposits, withdrawals, bets, personal info — ek file mein. Transparency ke liye.

Payment Method Links

Aapne linked JazzCash, Easypaisa, SadaPay ya Raast accounts account mein visible hote hain. Kaunsi payment method active hai, yeh aap control karte ho.

Communication Preferences

Email, SMS aur push notification settings aap manage kar sakte ho. Kaun se promotions ya updates chahiye, yeh aapka choice hai.

Data Deletion Request

Agar account close karna hai aur sab data delete karana hai, Support team se request kar sakte ho. Legal holds ke baad data purge ho jata hai.

Verification Status

Hamara KYC documents aur verification status account settings mein clear dikhte hain. Kaunse stages complete ho chuke hain, real-time track kar sakte ho.

Aapke privacy policy se related aksar poche gaye sawalat

Account deletion request ke baad 30 days mein hum aapka personal data erase kar dete hain, except jahan legal obligations ho. Financial records tax aur compliance ke liye required period store rahtey hain, phir securely delete ho jate hain.

Nahi. Aapka payment method PIN hamari servers par kabhi store nahi hota. Deposits aur withdrawals ke time direct payment gateway ko transfer hota hai. Hamara system sirf last 4 digits store karta hai identification ke liye.

Haan, legal requirements ya security improvements ke zariye policy update ho sakta hai. Major changes ke 30 days pehle hum email notification bhejte hain. Continuous use ko acceptance samjha jata hai updated policy ka.

c21y sirf supported Pakistani regions mein available hai. Agar aap unsupported area mein chley jaao, aapka account restricted ho jata hai. Local qanoon ke mutabiq hum international data transfer nahi kar sakte.

Agar koi security incident ho, hum 48 hours mein aapko email se notify karte hain kya happen hua aur kaunse data potentially exposed ho sakta hai. Hamari support team ready hota hai questions answer karne ke liye.

Nahi. Hum simp JazzCash, Easypaisa, SadaPay aur Raast payment processors aur legal compliance teams ko zaroori data dete hain. Marketing agencies, data brokers ya advertisers ko kabhi data nahi milta.

Bilkul. Account settings mein jaao, notification, communication aur data-sharing preferences update kar sakte ho kisi bhi time. Changes immediately apply ho jate hain.